Let job seekers know what it's like to work at your company. Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied. Managers don't do a good job of giving positive reinforcement to their employees. The Truck Rental Customer Service Representative (CSR)will provide a high level of customer service by assisting both internal and external customers… Enterprise Rent-A-Car Jobs. Enterprise Holdings is looking to add virtual agents to our Contact Center’s Customer Service team! you should also be able to upsell so negotiations are key too. Contact Enterprise Car Sales customer service. requesting a reasonable accommodation Customer Assistance Representative Alice, Full time Senior Customer Assistance Representative, Full Time Sr Customer Assistance Representative Tucson, Part Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Service Specialist for Enterprise Keahole Airport, Full Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Representative at Enterprise Honolulu Airport, Part Time Customer Assistance Representative- Union County, Part Time Customer Assistance Representative - Orange County, NY, Part Time Customer Assistance Representative - Rockland County, NY, Work From Home Reservation Sales Representative, Engineer 2, Software- Entegral (Remote or Onsite), Engineer 3, Software- Entegral (Remote or Onsite), EOE including Disability/Protected Veterans. Fast forward to June when us part-timers were brought back from furlough, the work environment has been very chaotic and we are short staffed as per usual since the company refuses to adequately staff each branch (because they are cheap and want to pocket all the profit for themselves). You can call Enterprise Car Sales at (888) 893-7509 toll free number, fill out a contact form on their website www.enterprisecarsales.com, or write a letter to Enterprise Holdings, Inc, 600 Corporate Park Drive, St. Louis, Missouri, 63105, United States. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Was this review helpful? Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Very nice breakroom when I was working onsite. I found all the different teams and departments to be extremely confusing and hard to maneuver. Enterprise Holdings is proud to be an Equal Opportunity Employer. English. fast paced, customer service is key. I would say my first year of employment with Enterprise was pleasant, as I had awesome management and we all were on the same page. Help us be the best! Enterprise Customer Service Representative Reviews. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Find Reviews Filter. If you… - Can problem-solve with confidence and empathy - Can navigate across multiple program applications - Are customer focused and like making situations right for customers … Then this may be that outstanding opportunity you’ve been searching for! Very corporate and hard to feel a part of a team. I legitimately looked forward to coming in everyday because of the co workers I had at the time, despite the job itself not being rewarding and I like to think they were the only reason I stayed for as long as I have. 63 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. We want to help you find great companies. The only good thing they have is good benefits. Every once in a while you'd have to deal with an irritating customer or go on a bad pick up, but those situations were few and far between. Best Cities for Jobs 2020 NEW! Pay, bonus opportunities, professional but relaxed. Our Reservation Sales and Customer Service teams are available 24 hours a day, 365 days a year, and provide exceptional customer support for Alamo, Enterprise and National. Find Reviews Filter. in the application process, Work From Home Customer Service Representative, Sr. Based on 1 salaries posted anonymously by Enterprise Customer Service Representative employees in … Clear All. Enjoy a sales-oriented culture, while working, ... They don’t care about their employees and are very shady. Customer Service Representative (work From Home), Decent temporary job, do your time and get out while you can, Managers use scare tactics to keep employees down. I genuinely enjoy interacting with people from all over the world. See more Enterprise Holdings reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Unfortunately, my team was eliminated and there wasn't a similar position available. flexible or full remote, ... I see its a lot of hours w…. Our community is ready to answer. position is located at 548 S Wheeler St, Jasper, TX 75951. Gives you the training and the tools to be successful and motivates yourself to move up in the company. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Jobs. If you do the bare minimum, you will get the bare minimum out of it. The average salary for a customer service representative is $13.14 per hour in Enterprise, AL, $2,000 cash bonus per year and $6,725 commission per year. Overview For information on What tips or advice would you give to someone interviewing at Enterprise Holdings? I have been interviewing at Enterprise and I'm pretty sure I'm a shoe in. Customer Service Representative. Good pay, schedule flexibility, hire anyone. They listen. It can be a fast paced stressful call center environment with attainable monetary goals. The best CSRs are genuinely excited to help customers. What. Upper management is all about themselves and not about their employees. 269 Enterprise reviews. Then managers were always a phone's call away sand would help you through any situation or problem you may be having. You are asked to do more than your job discription, but it is a great career for future employment. The job was continuous, back to back phone calls, and not allowed to place anyone on hold. Stock Bonus, Profit Sharing have not been reported for this role The typical Enterprise Customer Service Representative salary is $13. Search job titles. ... Working as Customer Service Representative. Great balance. Easy work - vacuuming, washing cars, picking up/ dropping off customers, and shuttling fleet vehicles to nearby branches. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Email EHI focuses a lot on customer service for there customer facing employees, employee development is a huge focus but sometimes if you are in a fast paced environment it can be easy to be overlooked, but there are usually lots of opportunities internally to succeed. Average salary for Enterprise Customer Service Representative in Basking Ridge: $14. Enterprise is a company that welcomes in new people and helps them rise within the company. Customer Service Representative. Super high turnover, low pay. Monthly bids. How flexible are your working hours at Enterprise Holdings? Do they require background and drug test? Average Enterprise Holdings Senior Customer Service Representative hourly pay in the United States is approximately $11.73, which is 25% below the national average. Customer Service Representative. Ask a question about working or interviewing at Enterprise Holdings. city, state, country. Management is helpful and encouraging and everyone was very pleasant to work with. Customer Service Representative (Former Employee) - Orlando, FL - November 23, 2020 Enterprise is a company that welcomes in new people and helps them rise within the company. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. Monthly bonuses. Representative Sr at the Honolulu International Airport 96819. Also there is a escalation team that will assist you after hours when you Manager is busy. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Apply for Enterprise Customer Service Representative (Customer Success Manager) at KnowBe4 Enter your email to apply with your existing LinkedIn profile, or to create a new one. English. This company claims to abide by their ethics code. Friendly Customer Service Manager with can-do attitude and willingness to help at all times. Our customers are our business. Clear All. Management works with you on scheduling, unforeseen circumstances, time-off if needed, great pay and nice co-workers. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external... Sr. Customer Service Representative. Average Enterprise Holdings Customer Service Representative hourly pay in the United States is approximately $12.25, which is 7% below the national average. The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and ... Overview Enterprise is currently hiring full time Customer Service Representatives at the Key West International Airport! Don't know who your CSR is? Job Function. What is a typical day like for you at Enterprise Holdings? Enterprise May 2017 to Current Customer Service Representative Irving, tx. ... As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. We use cookies to improve your experience on our site. Fast paced environment that challenges you personally. And our Customer Service teams help us deliver extraordinary service every day. Customer Service Representative. Contact your Customer Service Representative (CSR) whenever you need someone to answer questions, receive an order, track your job status, help you plan upcoming projects or discuss how we can improve our service to you. Search job titles. Please try again with a different keyword or location. job title, keywords. My management worked on a 1 on 1 bases to make sure everything was correct and achieve which made me a top customer care agent. Updated 2 Sep 2020. Pay, bonus opportunities, professional but relaxed, awesome management, Stress, back to back calls, pay could always be higher, It’s very much a sales job they say it isn’t but if you don’t make your numbers and achieve certain goals they make you feel like you need to get it together or get out, Diversity Score tracks how positively diverse employees rate their experience at, Competitive and Fun enviroment with lots of advancment oppurtunities, Work from Home Customer Service Representative. Customer Service Representative salaries at Enterprise can range from $10 - $24. A free inside look at company reviews and salaries posted anonymously by employees. What would you suggest Enterprise Holdings management do to prevent others from leaving? Enterprise Rent A Car has a, ... Overview The pay is pretty good you also get raises pretty easily but theirs a lot wrong with enterprise for example management is bad they always say if you have a problem to call HR but HR never answers and they never attempt to call you back, this particular location is very unprofessional they don’t really care about customers like they say they do and at the end of the day they only care about themselves.some of the managers treat the service agents like mules and will run you into the ground they also do a very poor job at hiring people who are willing to work. Management is helpful and encouraging and everyone was very pleasant to work with. Enterprise Rent-A-Car US and worldwide customer service information. Customer Service Representative Jobs. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Where. Not many growth opportunities but also just depends what location you work at. It’s fast & slow on certain days and you have the ability to work half days if you wanted to. I looked forward to coming in most days. It’s been that way since the very beginning. … Job ID 336256 Vernon, BC. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Free interview details posted anonymously by Enterprise Holdings interview candidates. ... position is located at 1607 MacArthur Dr., Alexandria, LA 71301. Overall, I loved Enterprise in the beginning. For flexible or full remote. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Get help with car rental reservations, buying a used car and more. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. ** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by … Unfortunately, it happened. Job Function. Enterprise is an ok place to work it just varies on location, management and the people you work with. If you were to leave Enterprise Holdings, what would be the reason? A set schedule as well. 101 Enterprise Customer Service Representative interview questions and 94 interview reviews. The training was 5 weeks, hands on, smooth sailing. Set schedule, work independently outside, drive new cars, and good co-workers, essentially no benefits, low pay, and difficult customers on occasion, Do these reviews help you learn more about, Bad management. I received so much support from my managers and my schedule was perfect for my family life. Customer Assistance Representative Lazy/undeserving workers are rewarded, while the ones who have put more than enough time and effort into this company are left on the back burner and thrown under the bus. Occasional free lunches, driving brand new cars, meeting cool people, Little to no breaks or help, long hours, cleaning cars nonstop. Pay was great. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. To find out more, read our privacy policy. I highly suggest if you do happen to apply for this job, don’t expect to be compensated fairly for the amount of work you put in on a daily basis or to be appreciated by *most* of the upper management. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Filter. Co-workers and management were cool - a very team driven environment. Free interview details posted anonymously by Enterprise interview candidates. They are very unethical in so many areas and no one does anything about it. What is the interview process like at Enterprise Holdings? And they treat every one of our millions of customers with respect. They’re … When you give the wrong person too much power, and they abuse it, you begin to see employees walk away. What is the best part of working at Enterprise Holdings? Home View All Jobs (2,241) Results, order, filter Work From Home Customer Service Representative Jobs in United States There are no jobs that match: United States. If you keep your nose to the grindstone, you will advance in this company. 4 Enterprise Holdings Customer Service Representative interview questions and 5 interview reviews. Filter. Being able to adjust tasks to deal with unexpected issues or complaints is needed. Management plays a huge part, if not the biggest, of the overall work environment. Enterprise Customer Service Representative Reviews. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America. I love working for EAN holdings and if they are hiring, I would definitely go back. The Enterprise Truck Rental Division is excited to announce an opening for a Full-Time Customer Service Representative. Let me just start this review by saying I have been with the company for over a year and a half at this point. We are currently looking for a Sr. ... Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. They offer assistance. Lots of negative reinforcement & feedback. I was very excited to join Enterprise and had very, high hopes for long-term employment. Get weekly updates, new jobs, and reviews, Enterprise Holdings selected this as a representative review. Also plenty opportunities for growth and advancements within the company. Fast paced, stay on your toes environment that challenges you personally and teaches you the skills to run your own business. Updated Dec 3, 2020. How much does a Customer Service Representative make at Enterprise Holdings in the United States? Every customer isn’t going to be having a good day, or may be hateful towards you, and management wouldn’t help to ease things over, which made way for very uncomfortable phone calls. Work horse labor job, easy to get away with being lazy/skating off, at the same time someone has to pick up the slack of others, just have to figure out which side you get knocked to. Gives you the training and the tools to teach and motivate your team as you move up in the company. Not ideal job for single mother, Schedules were a mess, Very poor management, Lack of concern for employees and helping them move up. 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